Terms and Conditions

Last updated: October 2025

1. Acceptance of Terms

By accessing and using Mexico City Guide (“the Guide”), you agree to be bound by these terms and conditions of use. If you do not agree with any part of these terms, you should not use our service.

2. Service Description

Mexico City Guide is a downloadable digital guide that provides information about places, restaurants, attractions, and experiences in Mexico City. The service includes:

  • Digital guide in PDF format
  • Lifetime access to purchased content
  • Recommendations curated by locals
  • Information about events and points of interest

3. Purchase and Payment

By making a purchase, you agree to the following:

  • Payments are securely processed through Stripe
  • Prices are subject to change without prior notice
  • Once the purchase is complete, you will receive immediate access to the digital content
  • Transactions are conducted in the currency indicated at the time of purchase

4. Refund Policy

Due to the digital nature of our product, all sales are final. However, we will consider refunds under the following circumstances:

  • Technical issues preventing access to the content
  • Duplicate or erroneous charges
  • Requests within the first 24 hours of purchase with valid justification

To request a refund, please contact us through our support channels.

5. Intellectual Property

All content in Mexico City Guide, including texts, images, designs, and logos, is protected by copyright and is the exclusive property of JAIZMORA or its licensors.

You have the right to:

  • Download and use the Guide for personal use
  • Print copies for your personal use

You do NOT have the right to:

  • Redistribute, resell, or share the Guide with third parties
  • Modify or create derivative works from the content
  • Use the content for commercial purposes without authorization

6. Accuracy of Information

We strive to keep the Guide's information current and accurate. However, we do not guarantee the accuracy, completeness, or timeliness of all information. Prices, hours, and availability of mentioned places may change without notice.

7. Limitation of Liability

Mexico City Guide and JAIZMORA shall not be liable for:

  • Negative experiences at recommended locations
  • Changes in schedules, prices, or availability
  • Losses or damages arising from the use of the information provided
  • Service download interruptions

8. Third-Party Links

The Guide may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

9. Modifications

We reserve the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on our website. Continued use of the service after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of Mexico. Any dispute related to these terms shall be subject to the exclusive jurisdiction of the courts of Mexico City.

11. Contact

If you have questions about these terms and conditions, you can contact us through our social media or the contact form on our website.